Privacy Policy

Effective Date: May 21, 2025

 

1. Acceptance of Terms

By accessing or using the website junkbustersbc.com or any services provided by Junk Busters Junk Removal Services Ltd. (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

Note: Our policy pages and certain marketing campaign landing pages are hosted on a subdomain (book.junkbustersbc.com). These may collect user information and facilitate communication through forms and SMS opt-ins. These interactions are governed by these Terms.

 

2. Services Provided

We provide junk removal services, including the ability to schedule appointments through our online booking system. All services are subject to availability and confirmation.

 

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when booking or submitting any form
  • Ensure property access during scheduled appointments (if applicable)
  • Not misuse the website or services

 

4. Pricing and Payments

Pricing is subject to change and is disclosed during the booking process. All fees are payable at the time of service unless otherwise agreed. Accepted payment methods include credit cards and electronic payment options.

 

5. Cancellations and Rescheduling

Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee.

 

6. SMS Communication Consent

By submitting your mobile number and opting in, you consent to receive recurring SMS/text messages from Junk Busters Junk Removal Services Ltd. These messages may include:

  • Appointment confirmations and reminders
  • Service updates
  • Promotional offers
  • Customer support notifications

Message frequency may vary. Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

 

7. SMS Messaging Terms

Program Name: Junk Busters Alerts

By opting in, you agree to receive recurring SMS/text messages from Junk Busters Junk Removal Services Ltd.

These messages may include:

  • Appointment confirmations
  • Service reminders and updates
  • Promotional offers
  • Customer support notifications

Opt-Out Instructions

You can cancel the SMS service at any time by replying STOP to any message. Upon sending “STOP,” you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

Rejoining Instructions

To rejoin, simply opt in again by submitting your mobile number on our website or through one of our SMS opt-in forms. By doing so, you will resume receiving SMS messages from us.

Help Instructions

If you experience issues or need help, reply with the keyword HELP for assistance. You can also contact our support team directly at:

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message frequency may vary. Message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.

Privacy Policy

We take your privacy seriously. View our full privacy policy here: https://book.junkbustersbc.com/privacy-policy

Compliance with Industry Standards

Our SMS program is designed to comply with all CTIA guidelines, carrier requirements, and industry best practices for responsible SMS messaging. This includes proper opt-in/out procedures, clear message disclosures, and user data protection.

Legal Compliance

Our program is fully compliant with applicable federal and provincial laws, including but not limited to Canada’s Anti-Spam Legislation (CASL) and relevant telecommunications regulations. By participating, you consent to these terms and affirm that you are the authorized user of the mobile number provided.

 

8. Opt-In Disclosure and Consent

By submitting your phone number through our website or marketing pages and checking any opt-in checkbox provided, you agree to receive automated and non-automated SMS communications. You are not required to opt in as a condition of purchasing goods or services.

Opt-in data and consent are used solely for communication by Junk Busters and are not shared, sold, or transferred to third parties.

 

9. Data Usage and Third-Party Sharing

We do not share or sell opt-in or personal data with third parties for marketing or promotional purposes. Text message originator opt-in data and consent will not be shared with any third party.

Subcontractors and vendors supporting operational services (such as customer service) may access data only as required and in accordance with privacy safeguards.

 

10. Intellectual Property

All content, including text, images, and trademarks on our websites and subdomains, is the property of Junk Busters Junk Removal Services Ltd. and is protected under intellectual property laws.

 

11. Disclaimers and Limitation of Liability

Our services are provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from use of our services or website.

 

12. Indemnification

You agree to indemnify and hold harmless Junk Busters from any claims, damages, or expenses arising from your violation of these Terms.

 

13. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada.

 

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be posted here with the effective date.

 

15. Contact Information

If you have any questions about these Terms and Conditions, please contact:

Junk Busters Junk Removal Services Ltd.
Email: info@junkbustersbc.com
Phone: +1(778) 792-4590
Website: junkbustersbc.com / book.junkbustersbc.com